A couple of common question often asked! Should I have insurance cover on my stairlift. Should I try and have it listed on my Home content insurance or find a separate insurance company that deals with mobility products.
Should you take out any cover at all? Well some people seem to stroll along through life with no complications and never seem to have any bad luck with items they purchase. Unlike myself! No matter what I buy even if it’s the dearest item in the shop sure as day follows night I guarantee it will break. (Normally just out of the guarantee period) So if you are one of them people like me. I highly recommend some type of insurance policy be taken out.
Stair lift breakdowns can be costly as well as inconvenient: Most stair lift companies will offer you an annual stairlift maintenance contract once your warranty has elapsed. The initial train of thought on discovering the price of these annual service contracts is to wave them goodbye.
Lets have a quick look at the Pro’s & Con’s: The most simple solution would be to have a stairlift maintenance contract with the company you purchased the stairlift from. The plus side! Local Engineer on call, Van stocked with spare parts, In-house trained on the products they install service and repair. One simple phone call should have you back on track in no time.
Downside: Tied into a twelve month contract, Very expensive 300-500 per year (none refundable) Depending on the maintenance contract you take out parts might not be covered or limited (Always read the small print)
Home Policy Insurance: It’s Your job to locate a company that will be willing to attend. If it’s late at night or weekend not much chance of that happening unless you are on their books so to speak. You will still be required to find the cash to pay for the call-out charge and then claim this back through your insurance company (This could take Months)
Lets face it when you need a stairlift you need it NOW. The last thing you want to be doing is looking through the telephone book. Phoning company after company who all seem to use a telephone answering machine. Ever made an appointment with a company that never turned up! I have many times, back to square one best get the phone book out again.
In a nutshell any type of cover is better than no cover. If you want hassle free service and don’t mind the hefty price tag your option is simple. If you are on a limited budget then home insurance would be better than no cover. Insurance companies that insure mobility products should have a private contractor or stairlift company who attends emergency call-outs on their behalf etc.
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